Http www telecom co nz broadband setup

Non-return fee applies. The calculating of average speeds for customers is underway. If you engage in overly excessive or unreasonable usage, we will contact you. If this usage continues, you will be given the choice to move to Fibre or a new plan.

Everyday Fibre. The ideal fit for medium households who are online every day and love to stream. Essential Fibre. Average upload 20Mbps or Mbps. Max Fibre. Ideal for extra-large households with lots of devices online at the same time. Check your address. Things to note: Antenna : Some rural areas require a mandatory antenna to be installed - additional charges apply. Learn about Neon. Learn about Spark Sport.

Learn about Xbox with Spark. Important things to know. Fibre information. Learn more about Vulnerable Consumers Fibre 50 and Fibre speeds shown are Spark's estimated peak time average speeds. Spark terms and charges will apply. A high-spec laptop or PC, for example Intel i 3. Ensure all your laptop or PCs drivers are up to date, and nothing else is running on the internet connection at the same time; and, The latest version of your browser, for example Chrome And always test with a local speed test server.

For Spark customers this is spark. Wireless Broadband information. You may only use your Spark Wireless Broadband modem to receive the service at the installed location. If you use it at another location, we may suspend, disconnect, or restrict your Spark Wireless Broadband service without notice.

We need to manage our 4G network to give all customers a reliable and consistent service; if customers move their modem to a new area, this limits our ability to do this. If you move house, let us know beforehand so we can confirm what broadband options are available and get you correctly set up for your move.

This means landline services or devices such as cordless phones and other devices like medical alarms may not be able to work. Most medical alarm providers offer wireless monitoring solutions. It is important that you arrange this with your provider. The Spark Wireless Broadband modem requires mains power so service including access to emergency services will not be available in the event of a power failure.

We recommend having a charged mobile phone available for use during power outages. Spark's Wireless Broadband service does not use a copper connection or phone jack points in your home.

You can use portable cordless phones which are available from Spark if you need multiple phones in your home. Extra data packs can be purchased but limits apply. Note that stated speeds are based on theoretical maximums. Actual speeds will be affected by various factors including NZ and overseas networks, your modem and computer technology including WiFi capability, internal home wiring and other environmental factors.

Find out more about broadband speed Charging for Spark broadband starts once your service is connected to our network. Please be aware you need to let us know 30 days in advance if you wish to cancel your service or services.

If you change or remove your plan or package within 30 days you will still be charged for the full month. Charging for Spark Broadband starts once your service is connected to our network. Let us know 30 days in advance if you wish to cancel your service or services. T hese plans don't come with landline. You'll need to add these separately. The following terms apply: Fixed Line Terms General terms. Fibre: Frequently asked questions.

Ultra Fast Broadband Super fast. Will Fibre affect my monitored or medical alarm? Effects on Other Services: Fibre modems are reliant on power. What to expect on the day: An installer will arrive at your home and talk you through what work's required to get your fibre connection up and running, including any work that needs to be done to your property. Non-standard installation You'll need this if your house is more than m from the Fibre access point on the street such as down a right-of-way , if you live in an apartment or block of flats, or if any additional wiring is required as a result of a non-standard request inside the house.

Wireless Broadband: Frequently asked questions. What about my landline service? What if I have my toll calls with a different provider? Are there any other services that I can't use with a Wireless Landline? How can I keep track of my usage, and what if I want more data? When you say ADSL unlimited plans - do you really mean unlimited? It's all you can eat broadband. Can I keep or choose my phone number? Ultra Fast Broadband If you can get both at your address then you should consider Fibre.

Website: www. Facebook Page: www. They have appalling lack of responsibility and customer care. They expect me to do their job for them and make promises and comfirm things they then take back. They shouldn't offer services if they can't sort them out.

Watch what you want, from crime, drama to comedy, when you want. Watch what you want, when you want, without ads. Download and Go Pack Suits in your Suitcase. Upgrading also means you can download TV shows or view Lightbox on four devices at once.

Take the fun with you! It's easy to tap into Spark's Free WiFi network when you're out and about. Look for the bright pink and white WiFi phone boxes and signs to get connected by following the instructions at the Free WiFi Zone. If your address is a range e. If you're searching for an address which has the same street name as in multiple other suburbs across New Zealand e.

Queen St just type the suburb name into the search bar along with the address e. Note that you cannot search with a level number for an apartment. Search with the street number, and you'll find the address. Broadband plans are structured around how much data you and the other users connected to your broadband need to use each month, rather than the amount of time you spend online.

To help you figure out which broadband data plan is best for you, below is a guide of the data plans Spark offers. A limited data plan means you have a monthly data limit but if you exceed the limit you will be charged for the extra data you use see Datacap for more.

An unlimited data plan gives you the freedom to use as much data as you need without incurring any extra data charges. A limited data plan may cost a little less, but if you exceed your monthly data limit regularly then in the long run it might be better to opt for an unlimited data plan.

If you have a small household with only one or two people online and mainly use the web to check and reply to emails and stay in touch on social media, then 60GB might be a good place to start. For a household with three or more users who are all online using different devices to occasionally stream movies, TV and music, as well as surfing the internet, then GB could be a good fit. An unlimited data plan is the all-you-can-eat option for a busy household who do a lot of downloading and streaming online.

Note that watching movies or TV online uses up to 3GB data per hour depending on the definition quality of the content you are streaming, standard or High Definition HD , so if you like to spend hours streaming online content then an unlimited data plan might be ideal for you.

Learn more about excess data charges. You can also set up broadband usage alerts so you never have to worry about going over your data limit by mistake. Don't need a landline phone? Just choose naked broadband. If you have a monitored alarm you'll need to contact your alarm provider to swap to a wireless model which doesn't require a copper line. Spark's home landline packages offer free local calling and a variety of national and international calling options.

We can see you already have Fibre installed so you won't need a technician's visit. It should take between working days to get your broadband internet connected.

Once ordered, you'll get instructions to connect your modem. If you switch from Unplan to one of our new broadband plans, your first bill will be higher than normal - in most cases two to three times higher — as we transition you from being charged for past usage to paying in advance.

If you're on any Unplan or Unplan Netflix plans, the existing contract term from your current plan will carry over when you change between any of these plans. If you're on any other broadband plan, you'll sign on to a new 12 month contract when you change your plan. Your old contract will stop. You won't be charged an early termination fee to upgrade or renew. If you cannot see your current plan below, it means your plan may not be available at your new address.

Choose from our latest plans below. The rest of NZ will have a service able to deliver up to 50Mbps downstream and 10Mbps upstream. Fast and reliable Wireless broadband service delivere over our super-fast 4G mobile network. To find out your monthly data usage, head over to MySpark where it is displayed under the My Broadband tab. Wireless Broadband uses our fast 4G network. Great for online tasks such as checking emails, social media, news, watching videos and more.

Once your modem has arrived, you can get set up in a few minutes. Plug in your modem and turn it on. Within a few minutes, your broadband will be up and running. There are no installation costs, no cables, and no waiting around for a technician. The ideal fit for large households with lots of devices online at the same time.

Get set up within a few minutes, once your modem has arrived. Limits apply. This means you can't use the service in a way that is overly excessive or unreasonable. This policy is based on how most people use the service and helps us make sure everyone using it gets to enjoy it. If you engage in overly excessive or unreasonable usage, we will contact you. If this usage continues, you will be given the choice to move to fibre or a new plan. Spark 5G is our latest network technology.

Validation of average speeds for customers is underway. The speed you get may be different and will depend on factors such as the distance you are from a cell-tower, the network capability and the overall use of that cell-tower by other consumers.

Factors that impact speed Individual customers will experience different speeds at different times — sometimes higher and sometimes lower. If your plan uses a wireless connection, then factors such as the distance you are from a cell tower, the network capability and the overall use of that cell tower by other consumers can impact the speeds you experience.

We estimate a peak time average of Mbps. We estimate a peak time average of 50Mbps. Fibre Speeds depend on your local fibre company. Wireless Fixed Wireless 4G and 5G is subject to network coverage and availability. Use the Spark address checker to see what options are available at your address. Enjoy a seamless experience, and connect more devices at the same time.

We'll courier your modem out to you within the next business days. If you cancel your Spark 5G Wireless Broadband plan, you'll be required to return your modem. If you do not return the modem, a non-return fee will be charged. This means you can have both the scope planning meeting and installation in one appointment. Please note unexpected events may result in the appointment being extended. It may also mean the installer needs to return to complete the installation at a later date.

Spark is offering new customers a free Rugby World Cup Tournament Pass when signing up to a new Spark broadband plan. To find out more about the tournament pass and how to watch, visit spark. Terms and conditions apply.

View Portable Wireless Broadband. The fifth generation of Wireless technology is here. View 5G plans. How to connect to Spark Wireless Broadband. Things to know about Spark Wireless Broadband. Offer summaries. Important things to know. You may only use your Spark Wireless Broadband modem to receive the service at the installed location. If you use it at another location, we may suspend, disconnect, or restrict your Spark Wireless Broadband service without notice.

We need to manage our 4G network to give all customers a reliable and consistent service; if customers move their modem to a new area, this limits our ability to do this. If you move house, let us know beforehand so we can confirm what broadband options are available and get you correctly set up for your move. Wireless services do not work in the event of a power cut.

This means the landline or devices such as cordless phones and other devices like medical alarms may not be able to work - even if they have a battery. This could impact your ability to contact emergency services. We recommend you have an alternative method, such as a charged mobile phone or a power backup device such as an uninterruptible power supply UPS to keep you connected.

Most medical alarm providers offer wireless monitoring solutions. It is important that you arrange this with your provider.